Effective Date: June 15, 2025
At Pixal.Click, we strive to provide a fun and engaging social networking experience. If you purchase any digital service or premium feature from us, this Refund Policy outlines your rights and eligibility.
All digital goods, including premium memberships, virtual items, or any paid feature, are non-refundable once accessed or used unless otherwise stated by law.
We will only consider refunds if:
You were charged in error (e.g., double charges)
You were unable to access a purchased feature due to a verified technical issue
The purchase was made fraudulently using your payment method without authorization
To request a refund, contact us at admin@pixal.click within 7 days of the transaction. Include:
Your account username
Transaction ID or receipt
A brief explanation
You may cancel a recurring subscription at any time. Upon cancellation:
You will retain access to premium features until the end of your current billing cycle
No prorated refunds will be issued for unused time
If you initiate a chargeback or dispute without contacting us first, your account may be suspended for investigation. We encourage users to resolve issues with us directly before involving their bank or payment provider.
We reserve the right to update this Refund Policy at any time. Changes will be posted to this page with a revised effective date.
Have questions? Reach out anytime:
admin@pixal.click
